Every pool.Every reading.Every visit.
DOH-certified technicians servicing HOA communities, boutique hotels, and commercial portfolios across Miami-Dade. Bonded, insured, and already on schedule.
We stopped worrying about pools eighteen months ago. Every visit is logged before I even check my phone.
Patricia Montalvo
Director of Property Operations · Brickell & Associates Management
Portfolio: 412 units · 23 pools across Miami-Dade
"What happens when a technician finds a chemical imbalance?"
Every imbalance triggers a four-step documented correction workflow. Not a phone call. Not a promise. A system that runs whether you're watching or not.
Immediate On-Site Documentation
The technician photographs the imbalance reading and logs pH, chlorine, alkalinity, and cyanuric acid levels directly into the service portal via mobile. Timestamp and GPS are automatically attached.
Chemical Adjustment Protocol
Corrections are applied on the same visit using calibrated dosing. Every chemical added — product name, volume, and target range — is recorded against the pool's running history.
Property Manager Notification
A service summary is pushed to your designated contact within 90 minutes of visit completion. Readings before and after correction are included. No follow-up call required.
DOH-Ready Logbook Entry
Every reading is formatted to Florida DOH 64E-9 recordkeeping requirements and stored in your client portal for seven years. Health department inspectors are never a surprise.
Regulatory context: Florida DOH Rule 64E-9 requires documented water quality records for all public pools. Every Chlorine service visit generates a compliant log entry automatically. Your records are current before the inspector calls.

"How do you handle pool emergencies across multiple properties?"
24-hour dispatch. Certified technicians. First-visit resolution on 74% of emergencies. Here's the exact sequence your property triggers when something goes wrong.
Automated alert
Property manager and on-call coordinator receive simultaneous notification. Pool status flagged in portfolio dashboard.
Dispatch assigned
Nearest available CPO-certified technician dispatched. ETA confirmed to property contact. Parts manifest reviewed en route.
On-site response
Technician arrives with common replacement parts. 74% of emergencies resolved on first visit. Repair documented in real time.
Incident report issued
Full incident summary emailed: cause, action taken, corrected readings, and any follow-up scheduled. DOH log updated.
24/7 Emergency Line
Dedicated dispatch for active service clients. Not a voicemail. A coordinator who knows your property portfolio.
Parts-Stocked Vehicles
Every service vehicle carries common pump, filter, and chemical components. Most repairs require no second visit.
Multi-Property Coordination
Single point of contact manages scheduling, documentation, and emergency response across your entire portfolio.
Pools Under Contract
HOA, hotel, and commercial across Miami-Dade
Emergency Response
Average time from alert to on-site technician
DOH Compliance Rate
Zero failed health department inspections
First-Visit Resolution
Emergencies resolved without a return trip
The partnership feels inevitable once every question has a system behind it.
A Portfolio Assessment maps your current pool inventory, identifies compliance gaps, and delivers a service framework tailored to your property count and operational requirements. No obligation. Completed within five business days.
Request a Portfolio Assessment
Tell us about your portfolio. We'll build a service framework around it.
Multi-Property Service Framework
A 14-page operational document covering service frequency standards, chemical log templates, emergency escalation matrices, and DOH compliance checklists for portfolios of 5–100+ pools.
- Visit documentation templates (DOH 64E-9 format)
- Chemical threshold reference tables
- Emergency response escalation matrix
- Multi-property scheduling framework
- Vendor comparison criteria checklist